When a bank asks you to submit an OVD, it means an Officially Valid Document accepted for KYC purposes.
For an individual customer, an OVD is used by the bank to verify your identity and address.
Which documents are OVDs?
As per RBI’s KYC requirements, the following are Officially Valid Documents:
Is PAN Card an OVD?
However, PAN is separately important for KYC.
For opening an account, RBI’s KYC requirements provide for:
- an OVD or equivalent e-document containing the required name and address details; and
- PAN or Form 60, as applicable.
So, a bank asking for both an OVD and PAN does not mean that two identity proofs are necessarily being demanded for the same purpose. They serve separate regulatory requirements.
Is Aadhaar compulsory for bank KYC?
RBI’s KYC FAQ states that customers may provide Aadhaar voluntarily in ordinary cases.
Aadhaar is required where the customer wishes to receive a benefit or subsidy under a scheme notified under Section 7 of the Aadhaar Act.
Therefore, Aadhaar is one of the available OVD options; it should not automatically be understood as the only document available for KYC.
What if my OVD has my old address?
This is a common problem.
For example, you may be living in Lucknow while your passport, Aadhaar or another OVD still contains your previous address.
If your OVD does not contain your current address, RBI permits certain other documents to be treated as OVDs for the limited purpose of proving your current address.
These include:
- Utility bill not more than two months old — electricity, telephone, post-paid mobile, piped gas or water bill;
- Property or Municipal Tax receipt;
- Pension or family pension payment order (PPO) issued by a Government Department or Public Sector Undertaking, if it contains the address; and
- Letter of allotment of accommodation from an eligible employer, including specified Government departments, statutory/regulatory bodies, PSUs, scheduled commercial banks, financial institutions and listed companies, as well as qualifying leave-and-licence agreements for official accommodation.
These documents are accepted as deemed OVDs only for the limited purpose of establishing the current address.
You are required to submit an OVD containing your current address within three months of submitting such a document.
Can I open an account in a city different from the address on my OVD?
Yes.
Your OVD containing an address in another city does not by itself prevent you from opening a bank account where you currently live.
Where necessary, you can establish your current address through the permitted address documents explained above and subsequently provide an OVD containing the current address within the prescribed period.
What if my name has changed?
If your OVD contains your earlier name—for example, following marriage—a new OVD may not always be necessary immediately.
RBI permits an OVD containing the previous name to be used along with, as applicable:
- a Gazette notification; or
- a marriage certificate issued by the State Government
showing the change in name.
Does the bank need a fresh OVD every time I open another account?
Not necessarily.
If you are already a KYC-compliant customer of the same bank or regulated entity, RBI states that you do not need to submit KYC documents again merely because you are opening another account or obtaining another product/service, unless there has been a change in your identity or address information.
What if I don’t have any OVD?
Not having an OVD does not necessarily mean that you cannot open a bank account.
Banks can open a Small Account subject to prescribed conditions and restrictions.
A Small Account is different from a normal fully KYC-compliant account and has limits on its operation. If this applies to you, ask the bank to explain the Small Account facility and the documents required to subsequently complete full KYC.
OVD, PAN and Address Proof — don’t confuse them
BankBodh Tip
Ask:
“Which OVD or particular KYC document do you require, and for what purpose?”
This is especially useful when your KYC is already complete but the bank is asking for additional or updated documents.
OVDs for Current Accounts and Non-Individual Customers
OVDs are not limited to Savings Accounts.
When an account is opened for a proprietorship, partnership firm, company, trust or another non-individual entity, the bank also has to identify and verify certain individuals connected with that account.
The same Officially Valid Documents explained above may therefore be required for KYC of those individuals.
- Sole Proprietorship: the proprietor;
- Partnership Firm: partners and persons authorised to transact on behalf of the firm, as applicable;
- Company: persons authorised to transact on behalf of the company and other individuals whose KYC is required;
- Trust: trustees, persons authorised to transact and other relevant individuals, as applicable; and
- Other non-individual entities: authorised persons and beneficial owners where their identification and verification is required.
The OVD establishes the identity/address of the individual concerned. It does not by itself complete the KYC of the firm, company, trust or other entity.
For a Current Account or another non-individual account, the bank will also require applicable entity and business documents.
Depending on the type of customer, these may include:
- PAN of the entity;
- partnership deed;
- registration certificate;
- certificate of incorporation;
- Memorandum and Articles of Association;
- trust deed;
- board resolution or other authority to operate the account;
- documents establishing the business/activity of a proprietorship; and
- other documents applicable to that particular type of entity.
The complete set of documents differs for proprietorships, partnerships, LLPs, companies, trusts and other entities. BankBodh covers these requirements separately under its account-opening guides.
Official RBI reference
For RBI’s customer-friendly explanation of OVDs, KYC documents, Aadhaar, address proof and Re-KYC, refer to:
Reserve Bank of India — FAQs on Master Direction on KYC
The RBI FAQ explains the list of OVDs and the documents that can be used for the limited purpose of establishing a customer’s current address.
This link opens the official Reserve Bank of India website.
BankBodh provides this information for general awareness and guidance. It should not be treated as legal advice or as a substitute for the latest instructions issued by RBI, your bank or another competent authority.
Official customer reference: Reserve Bank of India — FAQs on Master Direction on KYC.
Banking rules, contact details and procedures can change. If you notice information on this page that appears outdated or incorrect, please let us know.
